Terms & Conditions
The Heel and the Hinterland: Sights and Pleasures of Basilicata and Puglia
April 16–23, 2018
The 8-day tour—as per the above description, including 7 nights bed and breakfast; meals and other food (including wine), activities, and transport as described; tips; and airport transfers—will cost US$6250 per person sharing a double room. The supplement for a private room is US$600.
Reservations and payments
To reserve space, complete the online reservation form or download and print the form. Send your deposit to: Elifant Archaeo-Culinary Tours, 15 West 81st Street, apt. 5A, New York, NY 10024. We accept payment, only in U.S. dollars, by personal check drawn on a U.S. bank, wire transfer, or PayPal.com (including credit cards). You are responsible for any bank or service charges related to the payment method you choose. When you submit your deposit, you are bound to the terms and conditions outlined below.
Cancellation and refunds
You may cancel reservation at any time, provided the cancellation is made in writing. Cancellations will be effective once they are received in writing and confirmed by Elifant. An administrative charge of $100 will apply to all cancellations. Deposits are refundable if written notice of cancellation is received within 30 days of reservation and at least 120 days before the start of the tour; after that, deposits are 100 percent nonrefundable.
Cancellations within 120 days of the start of the tour are 100 percent nonrefundable although you may, with Elifant’s approval, transfer your booking to a third party who satisfies the conditions of the tour (we will retain a $100 administrative fee). If we are forced to cancel the tour, you will receive a full refund without further obligation on our part. Partial or full refunds cannot be made to participants who for any reason do not participate in some part of the program or complete the tour, or whose start on the tour is delayed. For this reason, we highly recommend that participants carry personal travel insurance.
Tours are costed on the basis of a minimum number of passengers traveling together. If this minimum is not reached, we shall either cancel the tour and offer a refund in full or, subject to clients’ agreement, shall operate the tour at the necessary supplement.
Alterations to the tour
We will do our utmost to provide the tour described in the published material, but retain the right to modify or cancel any tour, accommodation, or arrangement due to unforeseen circumstances amounting to Force Majeure. In such circumstances we will inform you as soon as possible, and should the change be such that it alters the nature of the tour, we shall give you the choice of an alternative tour or a full refund of all money paid. As we will absorb all financial loss consequent upon cancellation due to Force Majeure, we shall not cancel any tour for reason of political tension or natural disaster unless the U.S. Department of State so recommends.
We reserve the right to make, without notice, minor alterations to the published program that do not change the nature of the tour or the value supplied.
If we have to cancel at any time, Elifant is not responsible for any monies paid to others for travel in conjunction with this tour, notably any airline cancellation penalty incurred by the purchase of a nonrefundable air ticket.
Our prices are based at the euro–US dollar exchange rate as of July 13, 2017. We reserve the right to impose a surcharge to reflect increases in the exchange rate. If the increase exceeds 5% of the tour price, we will offer you the option to cancel, with a full refund of all monies paid, provided we are notified within seven days of the surcharge’s being imposed.
Health and insurance
All participants should be in good health and able to keep up with an active group. You are personally responsible for your own health and medical treatment. You must confirm to Elifant that you carry adequate travel and medical insurance, including medical evacuation. The tour leader, in conjunction with the appropriate medical advice, if applicable, has the right to disqualify any client at any time during the course of the tour, if considered necessary for the medical well-being or safety of the individual, or if, in the tour leader’s opinion, the clients’ actions are materially affecting the enjoyment of the tour for the remainder of the group. Any decision with regard to any reimbursement for any part of the tour not completed will be made by Elifant.
Baggage and personal effects
These remain your responsibility and risk at all times. Elifant will accept no liability for loss, damage, or misdirection of your baggage or effects.
Please book your flights early to avoid disappointment. To arrange for your airport transfers, Elifant will need your arrival and departure information at least 45 days before the start date of the tour. Clients failing to provide such information by then will be subject to a surcharge of $50 per person or be responsible for their own transfers.
As a condition of participation, each passenger will be required to sign a Release of Liability, which will be sent before the start of the tour.
Elifant is not responsible for the performance of the services provided by carriers, hotels, and agents, and is not liable for any damage or compensation payable to any participant in respect to loss or injury sustained by the participant, regardless of its cause.